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FAQ


HOW LONG DOES IT TAKE TO SHIP?

All domestic orders are processed within 2-7 business days.

We pack and ship your order immediately, in order to get your products to you as quickly as possible, usually between 5-12 business days.

International orders may take over 2 weeks and up to 6 weeks depending on which country you live in and customs.

If you do not get an order confirmation email immediately after you order, please email cubnecessities@gmail.com so we can re-send you a copy or figure out what went wrong. Do not worry! We stick with you every step of the way until things are right!

If you would like to cancel your order, you must do so BEFORE your order ships.

 

CAN I CANCEL MY ORDER?

You can cancel your order within 24 hours of the purchase date. We do not accept cancels after that because the order has typically been processed. 

 

CAN I RETURN MY ORDER?

Unfortunately, we do not accept returns unless the item arrives damaged. Please review our return policy.

 

HOW DO I CONTACT YOU?

Simply send us a message at cubnecessities@gmail.com